Safe and controlled
Quality and Food Safety Policy
At Naya, we are passionate about delivering the highest quality products and service every day.
Naya is committed to:
- complying with legal, regulatory, and customer-specific requirements related to quality and food safety
- evaluating the performance of its quality and food safety objectives and ensuring the continuous improvement of its food safety management system
- ensuring the highest level of quality and food safety expertise for its natural spring water and finished products
- listening to and ensuring the satisfaction of customers, consumers, and employees
- considering the company’s context and assessing its challenges, risks, and opportunities
- communicating, implementing, and maintaining its Quality and Food Safety Policy at all levels
- establishing, implementing, and maintaining a culture of quality and food safety through training and communication across the organization
Quality and Food Safety Management Systems
To fulfill its commitments, Naya has implemented:
- an HACCP plan
- prerequisite programs (PRPs)
- good manufacturing practices
- an external communication plan (suppliers, customers, consumers)
- procedures addressing food fraud and food defense
- instructions, standards, specifications, processes, and forms
- quality and food safety training and performance indicators
- measurable quality and food safety objectives
- a customer service approach focused on satisfaction and continuous improvement
Aliments du Québec
Proudly certified by Aliments du Québec, Naya has been helping showcase local expertise for over 40 years through products bottled in Quebec according to high-quality standards.
ISO 14001:2026
An international environmental certification standard that defines management practices to control the environmental impacts of operations.
Naya has implemented an environmental management system (EMS) at its Mirabel facility to support sustainable resource management while balancing operational performance with environmental responsibility.
FSSC 22000 Certification
FSSC 22000 is an internationally recognized food safety certification scheme. Based on ISO 22000 and ISO/TS 22002-1 standards, it is recognized by the GFSI (Global Food Safety Initiative). This system integrates food safety management and organizational processes to meet the highest requirements throughout the food supply chain.
Orthodox Union ⓊP Certification
Our facility is certified by the Orthodox Union (UOJCA – Union of Orthodox Jewish Congregations of America). This certification confirms that Naya natural spring water is kosher year-round, including during Passover. The symbol appears on the labels of certified products.
Compliance Design Test Report
Our products undergo testing conducted by NSF International, a globally recognized independent organization.
These analyses cover numerous physical, chemical, and microbiological parameters to verify that the water complies with applicable standards.
The report confirms that results meet regulatory requirements for bottled water, ensuring a high level of quality and safety.
